Welcome to the privacy policy page for our tourism project in Ait Bouguemaz, Azilal Province. We are committed to protecting your privacy and personal data, and we only use it in ways that ensure a safe and comfortable experience.

1. Who are we?
We are an ecotourism project specializing in providing accommodation and tourist activities in the heart of the Atlas Mountains. We operate a website and app dedicated to booking, identifying guides, booking accommodation and activities, and exploring the region.

2. Information We Collect
We collect the following information when you use the Website or App:

 Personal Information:
Full Name

Email Address

Phone Number

Nationality

Accommodation and Activity Preferences

Technical Information:
Device Type and Operating System

IP Address

Application Usage Data (such as the pages you visit and the time you spend)

 Payment Information (when booking):
Payment Method Type (Card, Transfer, etc.)

We do not store credit card numbers on our servers; we use secure and approved payment gateways.

3. How Do We Use Your Information?
We use your data only for the following purposes:

Confirm and process your reservation

Personalize your travel experience to your preferences

Send confirmation messages and alerts

Improve our services and analyze performance

Provide personalized offers based on your interests

Contact you in case of emergency or inquiries

4. Cookies
We use cookies to improve your browsing experience and collect analytical data about user behavior on the website and app.
You can choose to disable cookies in your browser settings, but this may affect certain functionality.

5. Sharing Data with Third Parties
We do not sell, rent, or exchange your personal information with any third party.
We may only share some data with our service partners (such as payment gateways or SMS service providers), provided they fully comply with our privacy and security policy.

6. Data Protection
We use advanced security technologies such as:

HTTPS encryption for all communications

Firewalls to protect servers

Two-factor authentication technologies

Regular backup protocols

7. Your Rights as a User
You have the right to:

Request a copy of your personal data
 Amend or correct any inaccurate information
 Permanently delete your data
 Object to any unwanted use of your data
Withdraw your consent to receive promotional offers

You can contact us at any time via the following email:

8. Data Retention Period

We retain reservation and user data for a period not exceeding 24 months, unless there is a legal obligation or a need to review it for service or security purposes.

9. Children’s Policy

Our Services are not directed to children under the age of 13. We do not collect or store any personal information about them without parental or guardian consent.

10. Changes to the Privacy Policy
We reserve the right to modify the Privacy Policy at any time. Users will be notified of updates through the website or app.
We recommend that you review this page regularly to ensure you fully understand how your data will be used.

Contact Us About Privacy
If you have any questions or concerns regarding our privacy policy, please feel free to contact us at:

support@bivouacatlas.com